Turn every review into action.
ThreadWork pulls reviews from Google, TripAdvisor and more into one unified inbox — then drafts brand-safe replies, manages your locations and posts, and surfaces the recurring issues worth fixing.
Starts at 35 CHF/month · Web platform & mobile app
The operating loop
Feedback becomes insight. Insight becomes action.
Most review tools stop at the reply. ThreadWork closes the loop — so a frustrated guest in one location turns into a fixed process across all of them.
Feedback
Every review from Google, TripAdvisor and more lands in one inbox, sorted by urgency and SLA — across all your locations.
Insight
Sentiment and topics roll up automatically, flagging the recurring problems — slow peaks, freshness, cleanliness — worth your attention.
Action
Approve a brand-safe reply, post it back, and turn the pattern into a task for the right location — then watch the score recover.
One place to manage it all
A unified inbox for every review and every location.
Connect Google Business Profile, TripAdvisor and more. ThreadWork gathers it all into a single, calm workspace — with the metrics that actually matter up top.
- Track SLAs and sentiment — response time, positive-review share and volume, at a glance.
- All locations, one view — switch between the whole chain and a single franchise instantly.
- Highlight the wins — surface the employees and moments your guests keep praising.
Close the loop
Insights that point you to the next fix.
ThreadWork reads across thousands of reviews to find the patterns a single reply would miss — then tells you exactly where and what to address.
- Sentiment map — see how guests feel about service, food, cleanliness and more.
- Recurring-issue alerts — “service is slipping at peak hours” before it shows up in your rating.
- Monthly recap — a clear read on what changed, location by location.
Why we request Google data
You stay in control of your Google data.
ThreadWork connects to your Google Business Profile, with your consent, to display your reviews, post replies on your behalf, and manage your locations and posts. We only use Google data to provide these features.
We never sell Google data, never use it for advertising, and never use it to train AI models. You can disconnect at any time from your Google Account or from within ThreadWork. See our Privacy Policy for the full detail, including Google API Limited Use.
Turn every review into action.
Set up your workspace, connect your locations, and let ThreadWork handle the loop — from feedback to insight to action.
Starts at 35 CHF/month · Web platform & mobile app · No credit card to explore